Questions regarding your account.
I can’t remember my password. How do I reset it? You can easily reset your password by going to the password reset page. We’ll send you a link which will be valid for 1 hour that you’ll be able to use to reset your password.
How can I setup my avatar? We use Gravatar to show your profile image on our platform. Your Gravatar is an image that can follow you on any site that uses their service appearing beside your name when you do simple things like earn rewards on a site, comment or Read more…
How can I delete my account? If you would like to delete your account please contact us. We will permanently delete your account 30 days after receiving your request. If you decide that you want to keep your account within that time, just log in as normal and your account will Read more…
I was expecting an email but I didn’t received it. Waiting on an automated email from us, but it’s not arriving in your inbox? Try the steps below: Usually when you haven’t received an email from us, it’s been caught by one of your email provider’s spam filters. Have you Read more…
Security Tips Use a strong password that uses a combination of upper and lowercase characters, numbers and symbols. It should be different from the passwords you use elsewhere. Enable 2FA for your account in the account settings. Make sure your email account is secure. Never share your password with anyone, even Read more…
Help! My account has been suspended. Don’t panic! Sometimes, our system automatically suspends accounts that are suspected of non-compliant activity, including: Using a proxy server or VPN Logging in to multiple accounts Using more than 3 accounts per household Advertiser complaints or suspected fraud Logging in from an unsupported country Read more…